Privacy policy

We take your privacy very seriously, and this Privacy Statement explains how we (collectively, “we”) collect, use, share and process your information.

Collection and Use of Personal Information

Personal information is information that can be used to directly or indirectly identify you. Personal information also includes anonymous data that is associated with information that can be used to directly or indirectly identify you. Personal information does not include data that has been irreversibly anonymized or aggregated so that we cannot identify you, whether combined with other information or otherwise.

Promoting Safety and Security

We adhere to the principles of lawfulness, legitimacy and transparency, use and process minimal data for limited purposes, and take technical and administrative measures to protect the security of data. We use personal information to help verify accounts and user activity, and to promote safety and security, such as by monitoring for fraud and investigating suspected or potential illegal activity or violations of our terms or policies. Such processing is based on our legitimate interest in helping to ensure the safety of our products and services.

Below is a description of the types of personal data we may collect and how we use them:

What personal information we collect

i. Data you provide:

We collect personal information you provide when you use our products and services or otherwise interact with us, such as when you create an account, contact us, participate in an online survey, use our online help or online chat tools. If you make a purchase, we collect personal information related to the purchase. This data includes your payment data, such as your credit or debit card number and other card information, and other account and authentication information, as well as billing, shipping and contact information.

ii. Data about the use of our services and products:

When you visit our website, we may collect data about the type of device you use, your device's unique identifier, your device's IP address, operating system, the type of Internet browser you use, usage information, diagnostic information, and location information from or about the computer, mobile phone or other device on which you install or access our products or services. Where available, our services may use GPS, your IP address, and other technologies to determine the approximate location of your device so that we can improve our products and services.

How we use your personal information

Generally speaking, we use personal information to provide, improve and develop our products and services, to communicate with you, to provide you with targeted advertising and services, and to protect us and our customers.

i. Provide, improve and develop our products and services:

We use personal information to help us provide, improve and develop our products, services and advertising. This includes using personal information for purposes such as data analysis, research and auditing. Such processing is based on our legitimate interests in providing you with products and services and business continuity. If you enter a contest or other promotion, we may use the personal information you provide to administer those programs. Some of these activities have additional rules that may contain more data about how we use personal information, so we encourage you to read those rules carefully before participating.

ii. Communicate with you:

With your prior explicit consent, we may use personal information to send you marketing information about our own products and services, to communicate with you about your account or transactions, and to inform you of our policies and terms. If you no longer wish to receive marketing emails, please contact us to opt-out. When you contact us, we may also use your data to process and respond to your requests. With your prior express consent, we may share your personal data with third-party partners who may send you marketing communications related to their products and services. With your prior express consent, we may use personal data to personalize your experience with our products and services and third-party websites and applications, and to determine the effectiveness of our promotional campaigns.

Note: For any of the above data uses that require your prior express consent, please note that you can withdraw your consent by contacting us.

Definition of Cookies

Cookies are small pieces of text used to store information on web browsers. Cookies are widely used to store and receive identifiers and other information on computers, mobile phones and other devices. We also use other technologies, including data we store on your web browser or device, identifiers and other software associated with your device, for similar purposes. In this Cookie Statement, we refer to all of these technologies as Cookies

Use of Cookies

We use Cookies to provide, protect and improve our products and services, such as by personalizing content, providing and measuring advertising, understanding user behavior and providing a safer experience. Please note that the specific Cookies we may use vary depending on the specific websites and services you use.

Disclosure of Personal Information

We provide certain personal information to strategic partners who work with us to provide products and services or help us market to customers. We will only share personal information with these companies to provide or improve our products, services and advertising; we will not share it with third parties for their own marketing purposes without your prior explicit consent.

Disclosure or Storage, Transfer and Processing of Data

i. Compliance with Legal Obligations:

There are or have been certain legal actions that are required to comply with certain legal obligations due to mandatory laws in the European Economic Area or the country where the user resides. Processing of Personal Data of European Economic Area Residents --- As described below, if you reside in the European Economic Area (EEA), our processing of your personal data will be lawful: Whenever we rely on your consent to process your personal data, such processing will be justified in accordance with Article 6(1) of the General Data Protection Regulation (EU) (GDPR).

ii. In order to reasonably implement or apply this clause:

We may share personal data with all of our affiliates. We may transfer any and all personal data to the relevant third party in the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer or sale or disposal of all or a portion of our business, including in connection with any bankruptcy or similar proceedings. We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.

ⅲ. Legal Compliance and Security or Protection of Other Rights

It may be necessary for us to disclose personal data in response to law, legal process, litigation and/or requests from public and governmental authorities within or outside your country of residence. We may also disclose personal data if we determine that disclosure is necessary or appropriate for purposes of national security, law enforcement, or other issues of public importance.

Children

Our products and services are intended for adults. Therefore, we do not knowingly collect, use or disclose data from children under the age of 16. If we learn that we have collected personal data from a child under the age of 16 (or equivalent minimum age depending on the jurisdiction), we will take steps to delete such data as quickly as possible. If you become aware that a child under the age of 16 has provided us with personal data, please contact us immediately.

Your Rights

We take reasonable steps to ensure that your personal data is accurate, complete and up-to-date. You have the right to access, correct or delete the personal data we collect. You also have the right to restrict or object to further processing of your personal data at any time. You have the right to receive your personal data in a structured and standard format. You may lodge a complaint with the competent data protection authority regarding the processing of your personal data. To protect the privacy and security of your personal data, we may request data from you so that we can confirm your identity and right to access such data, as well as search for and provide you with the personal data we maintain. In certain circumstances, applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data we maintain. You may contact us to exercise your rights. We will respond to your request within a reasonable time, but at least within 30 days.

Third-Party Websites and Services

When customers operate links to third-party websites with which we have a relationship, we do not assume any obligation or responsibility for such policies due to the privacy policies of the third party. Our websites, products and services may contain links to or your ability to access third-party websites, products and services. We are not responsible for the privacy practices employed by these third parties, nor for the information or content contained in their products and services. This Privacy Statement applies only to data collected by us through our products and services. We encourage you to read the privacy policies of any third party before continuing to use their websites, products or services.

Data Security, Integrity and Retention

We use reasonable technical, administrative and physical security measures designed to protect and help prevent unauthorized access to your data and to properly use the data we collect. We will retain your personal data for as long as it is necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law.

Changes to this Privacy Statement

We may periodically change this Privacy Statement to keep up with new technologies, industry practices and regulatory requirements, among other reasons. If you continue to use our products and services after the effective date of this Privacy Statement, you accept the revised Privacy Statement. If you do not agree to the revised Contact Us Privacy Statement, please do not use our products or services and contact us to close any account you may have created.